When it comes to doing transcription and translation, sometimes the whole process can seem like a hassle. In order to make it less complicated, it’s good to keep some simple tips in mind. These are some basic tricks for making your jobs less hectic and ensuring that your clients get the best work possible.
As you might already know, good communication is a necessity when dealing with clients who work from home, or even your own work habits. If you take a few minutes to get in touch with your clients, you’ll find that they’re more apt to return to do more work with you, and give you better results in the end. In fact, they may even be happy enough to get the chance to communicate face-to-face, which is a sure way to improve rapport.
The most important piece of advice is to communicate effectively. This is a matter of etiquette, but a good transcriptionist will know that clear, concise words go a long way toward creating a good impression. For instance, saying “the agency says it’s not a good idea” could leave out any specific details, which could cause your client to feel as though you were lacking the information. To avoid this, just keep things simple and direct.
Communicating clearly also means being clear about the information that you provide to your clients. If you only have a general overview of what your clients need, they won’t know how to move forward after you’ve finished a work sheet. You should also make sure that you can offer them clear explanations of what changes or additions you make, and why they should do so.
An effective tip for helping your clients to get a clearer picture of what you’re doing is to use bullet points. These will help clients navigate through what you’ve written, and understand just what’s going on. Besides, having an outline of the entire conversation will allow you to make sure that everything you say will have relevance and a good level of detail. In fact, this will help ensure that you have a very precise and accurate transcription and translation worksheet answer key.
Wordiness isn’t always a bad thing. Sometimes a business needs a little extra to see the full impact of what they’re getting. As long as your worksheet answers make sense, don’t hesitate to sprinkle in a few words here and there.
If you’ve got a few free minutes, think about a few things you should put in your worksheet, because this will help your clients to see your worksheet at the right place in the right time. For example, many transcriptionists might find the best places to put their worksheet answer key to be at the bottom of each page. This is a great place to explain the background of a quote, or to spell out a critical issue in relation to a specific point.
Another common problem for clients is when they’re unsure of the actual content of what they get. Just like the worksheet answer key, your worksheet should always contain information that customers can digest quickly. Remember that being very clear about what your clients want can ensure that you come out ahead in every trade.